About Joni Jones

I have done Management (Operations) from Harvard University and Six Sigma Green Belt from British Standard Institute.

Occupation/Designation

I have 7 years of experience as Senior Consultant at Mckinsey and Company and then, 5 years of experience as Principal Consultant at Arthur D. Little

Professional Experience

I have undertaken many projects and assignments for operational excellence and business process improvement. I have good exposure in improving scheduling efficiency, managing demand and supply in a service organization, reducing turnaround time, reducing wastage in a process, etc. My job task also includes handling the retail asset operation of the bank or the entire gamut of retail branch operations, to manage the requirements of high revenue commercial accounts through extensive follow-up procedures, to manage the work flow and assigning activities to team and ensuring resolution within the turnaround time, to reconcile the accounts of the clients and ensuring no existence of operational delinquency. I have also worked on the following assignments which included to manage complete retail asset business operations with accountability for profitability, to manage front-end and Backend operations along with process improvement for the smooth working of operations, to ensure the removal of the unwanted items, all old records and piled up stationery making the branch more presentable, cleaner and ideal. I have expertise in making plans for ensuring optimum performance and to deliver quality services.
I have worked for the following industries: Construction, Logistics, Telecom, Media and Retail..

Professional Skills

Process Development, Product Development, SPSS, StatTools, Forecasting, Business Analysis, Strategy, Strategic Planning, Business Case, Strategy and Enterprise Application Integration (EAI), Cost Anaysis, BPM, Supply Chain Management, Six Sigma Black Belt and Lean Sensai.

Hobbies

I like singing in a choir, reading books and magazines, painting, stamp collecting and listening to music.